Guest: Hello, I’ve got a reservation in the name of Mark Rogers and here’s my ID.
Receptionist: Thank you. Let me pull it up…It seems that you’ve reserved a single room for three nights. Is that correct?
Guest: Yes, that’s right. I’ve already paid a deposit on the first night.
Receptionist: Let me check it. All right, I’ve found the record of your transaction. Now you need to pay 120$ for the remaining two nights.
Guest: Of course. Can I pay by credit card?
Receptionist: Yes, you can pay either in cash or by credit card.
Please, enter your pin.
Guest: Is everything fine with my payment?
Receptionist: Well, it’s being processed…Ok, it’s been accepted. Before I give you the key to your room, please, fill in the form.
Guest: No problem.
Receptionist: Thank you very much. You’re going to stay in room number 349. It’s on the third floor, on the left side.
Guest: Perfect. Where’s the elevator?
Receptionist: It’s right over there. Anything else?
Guest: No, I’m fine. Thank you.
Receptionist: You’re welcome. Enjoy your stay.
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